Support our mission
We use Donorbox for donations
Frequently Asked Questions
Project BIRTH uses a 3rd party platform called Donor Box for most of its donations, and you will be able to manage all your donations through DonorBox portal. Here is an overview of how it works: If you haven’t already, you’ll need to create your Donorbox account. Donors who make a recurring gift will automatically receive an email with instructions to create their account. One-time donors may opt-in to creating a Donorbox account by selecting the ‘Create a donor account’ option as they check out – you’ll find it on the final Payments page. Clink on the following link for a more detailed explanation direct from the Donor box portal: https://donorbox.org/nonprofit-blog/donor-portal
After a recurring donation is made, an email is sent to donors to finalize setting up their donor account. Donors can use this account to edit and/or cancel their recurring donations.
To pause or cancel your recurring donation as a donor, go to www.donorbox.org and log in to your donor account by clicking the Donor Login link at the top of the page. If you didn’t set up your account via the setup email, please use the Forgot Password link. This will allow you to establish a donor account.
If you want a more detail explanation you go to the following link: https://donorbox.zendesk.com/hc/en-us/articles/360020560231-How-do-I-pause-or-cancel-recurring-donations-as-a-donor
Since Project BIRTH is a 501(c)(3) organization. Donations are tax deductible to the fullest extent permitted by law.